Service Now Online Training In Hyderabad | Service Now Online Training

Version IT is one of the Top ServiceNow Online Training institutes in Hyderabad provides you with the best understanding on ServiceNow and its numerous modules from real experts. You can become an expert in this field by taking the ServiceNow Course, which mostly covers SaaS, PaaS, cloud introduction, admin roles, policies, etc. You can obtain ServiceNow Certification by using our ServiceNow Training module. Join with Version IT to tackle new problems and come up with the optimal solutions with ServiceNow online training in Hyderabad. You will become an expert in using ServiceNow's features and completing real-time projects after learning its fundamentals and numerous policies. To prepare for developing, testing, and deploying applications on the ServiceNow platform, topic-based learning is provided through Version IT industry-aligned ServiceNow Online Training. In addition to automating operations to protect apps, administrative concerns are covered in our Servicenow Online training. You might develop apps, add plugins, work with demo data, and learn useful job-oriented skills while you practice your skills.

Our ServiceNow Online Training course goal is to provide high-quality training that focuses practical application while covering essential knowledge of key concepts. Students' abilities will be enhanced and they will be able to complete real-world projects using the industry standards./p>

What you will learn?:

Through this ServiceNow Online Training, learn how to modify a ServiceNow homepage, make gauges, define CSS properties, and more.
You'll examine ServiceNow's implementation to the ITSM market as well as how it developed into a complete enterprise cloud solution.
You'll learn the importance of tables, forms, and dictionaries in ServiceNow as well as how to use them.
Learn about workflow, including how it functions, what it can do, and how it can help you. Additionally, you'll learn how to give users and groups roles.
Learn how to modify services, develop service catalogues, and much more.

Who can Enroll Service Now Online Training

This ServiceNow Online Training is open to any professional looking to advance their career in the company. However, administrators, developers, and IT specialists will benefit most from this ServiceNow course.

Introduction to ServiceNow

Introduction to service now instances & Process
SNC Navigations

SNC Applications and Modules

Forms, Lists and Tables

Basic Forms and List Modifications and Administration

Personalizing Forms
Creating new sections in forms
Personalizing Lists and List controls
Introduction to Different types of Fields
Dependent choice field creation

Configuring Users and Groups and Administration

Users
Groups
Roles
Roles tagging to users and groups

Tables and Columns Administration

Introduction, schema map, creating tables adding fields etc.
Auditing tables and fields
Recovering deleted data

Applications and Modules Administration

Creating and modifying applications and modules and other related activities
Limiting access of Applications and modules to specific set of roles

Introduction on Different Modules

Incident Management
Problem Management
Change Management and it’s workflows
Service Level Management

Change Management

Different types of change requests and their significance
Change Types and Respective workflows
Risk Assessment Plugin activation
Risk Questionnaires configuration and defining thresholds and conditions

Service Level Management

SLA definitions and triggering conditions
SLA schedules
Retroactive start usage in SLA
SLA workflow and Notifications on breach

Service Catalog

Introduction to Items and Categories
Introduction to Variables and Variable Sets.
Creating workflows
Associating workflows to Items

Email Notifications and Events

Email notification creation(when to trigger, whom to trigger, What content to send)
Templates utilization in email notification
Events creation
Email notification through events
Email notification in workflow via notification and events
Send to event creator usage
Debugging mail sending issues

Import sets and Transform Maps

Data load through excel
Transform Mapping(Auto and Manual mapping)
Scheduled Imports

CMDB and Discovery

CMDB purpose in incident & problem & change request
Data load using import sets into CMDB
Different ways how data come into CMDB(importsets,discovery,3rd
party CMDB integration)
Discovery purpose
Help the helpdesk in ServiceNow
How to enable Discovery in Snow

Scripting Client Side scripting

Client Scripts (Intro, How to write and use)
UI Policy (Intro, How to write and use)
UI Scripts
UI Page
UI Macros
Server Side scripting
UI Actions (Intro, How to write and use)
Business Rules and Global Business Rules (Intro, How to write and use)
Script Include
Background Scripts

Update Sets

Introduction to update set
Creating an update set
Using an update set
Creating update source
Retrieving update sets
Moving changes between instances
Advantages and best practices

Reports, Gauges and Homepage

Creating Quick reports from lists
Creating Reports, Gauges and Homepages
Various types of reports and usage
Scheduling reports

Integration with ServiceNow

LDAP Integration
SSO Integration
Discovery Integration
MID service Integration
SAP Integration with ServiceNow
ServiceWatch integration with ServiceNow

Service Portal

Widget
Page
New Portal

ServiceNow Training